So I broke my spending ban a while ago for the Soap and Glory Fab Pore Hot Cloth Cleanser. The universe was obviously punishing me for breaking it, because it did not go down well.
Now I used it for 2 weeks, and long story short, my skin reacted to it in a very negative way. I had lots of red bumps and some broke out into sores. It looked horrible and I didn't even want to take photos to put on here. Anyway - I stopped using it and went back to Cetaphil. My skin was not, and still has not completely gotten back to normal from that cleanser. I believe I had a reaction to the essentials oils that were in that cleanser.
I went into Kit Cosmetics yesterday and talked to the sales assistant and she said that since I had such a bad reaction I could bring it back and swap it for something else. Yesterday I picked up the Mario Badescu Drying Lotion which is a spot treatment to help clear up the break outs. I think it worked well last night and I will update you on how it goes!
I then went back today and swapped the Soap and Glory for the Mario Badescu Enzyme Cleansing Gel. The sales assistant also gave me samples of the toner and moisturizer.
Overall I have a lot of respect for Kit's customer service and I will be shopping there again in the future.
Mishelle
Eeeek! That's terrible that you had a bad reaction :( I experienced something similar when I used the Apivita Cereal Mask ... which is a pity because I really loved the carrot one. At least the people at Kit were nice enough to let you swap it for something else! Hope you have a better experience with Mario Badescu :)
ReplyDeleteDamn that sucks :( I will post an update in a couple of weeks!
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Good customer service is always a great plus point! so nice of brr to chuck in some samples too :) i hope these work well for you x
DeleteThank you :D
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I tried MARIO BADESCU as well cause I saw it's available in Kit Cosmetics (OR Mecca, I think they are in the same company :/ ) as well as beautybay (the online store). There was an offer that I got 3 samples after purchasing 2 MARIO BADESCU products. One of the sample was the blue buttermilk moisturiser you got, it's smooth, but it's not thick enough during winter. I do not like the cleansing gel texture that much but so far this brand is quite nice for sensitive skins. The drying lotion is an hot item on beautybay as well. Never try that but look forward for your reviews ;)
ReplyDeleteI would rather get it in store because it's the same price as on beauty bay, minus the 2 week waiting time :D
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That's a shame that it didn't work out :( I was going to go buy it too when I saw you got it but now I think I'll give it a miss as my skin is really sensitive.
ReplyDeleteYep might be one to give a miss hun
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Oh my gosh... I went out and bought the Hot Cloth Cleanser after seeing you post about it and had pretty much the same reaction! I have red itchy bumps all along my jawline that still haven't gone away and I only used it for a week. Evil cleanser!!
ReplyDeleteI've used the Enzyme Cleanser for about 6 months, it's really great. I hope it helps get your skin back to normal, let me know if the Drying Lotion helps (I was thinking of maybe getting some for the same reason). Kit is amazing, always the best customer service :)
Shell xx
Oh no! I can't believe you had the same reaction - crazy! I'm glad to hear that you like the Enzyme Cleanser :D
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Yikes! I hope your skin gets better. I really do love Mario Badescu. Have both the enzyme cleansing gel and the drying lotion. Love the smell of the cleansing gel, and the drying lotion is fantastic at drying out spots.
ReplyDeleteI am glad that you have had luck with them :D hopefully I will too!
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I used to use that cleanser!! I use their Glycolic Acid toner, drying mask, seaweed night cream and I love them!
ReplyDeleteOh cool I might try those out if I like the cleanser :D
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oh...i am sorry to hear you had bad reaction to the new skincare items.
ReplyDeleteit happens to me sometimes. i heard it has a lot to do with our hormones as well. i heard that it is safest if you start a new regiment right after your period.
it is good that you had a good customer service, though. ;)
That's interesting, thanks for the tip :D
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Oh no so sorry to hear of this reaction :(
ReplyDeleteI love soap&glory products and its a pity it did such a bad reaction to your face.
Hope you are fine soon!
It's so nice you were able to swap it! Amazing customer service!
xoxo
Alenija
I know right :(
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You have a lovely blog! Would you like to follow each other on bloglovin and gfc?
ReplyDeleteang-closet365.blogspot.ca
No.
Delete;)
DeleteSad to hear you had such a crappy reaction to the Soap & Glory product, it sounded so promising!
ReplyDeleteLook forward to see how you go with the Mario products, I've been meaning to give them a go but am trying to slow down my spending at the moment!
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I know! I love their body products so it was! I'll keep you updated :D
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Sucks you had a bad reaction! :(
ReplyDeleteI've heard great things about Mario Bedescu but I've never tried the line.
Surprisingly I've left my skin alone the last couple of months, no cleanser, just water and make-up remover wipes, some moisturiser and acne treatment (it's called Ego Azclear) and my skin has never been better. I get a lot of blind pimples and the Azclear works amazingly for them. I've only had two in the last 4 or so months.
I've just introduced the This Works cleansing water and the Alpha H Liquid Gold into my routine, hopefully they work well :)
That's great! :D I just want to make sure I'm cleansing off my makeup properly every night.
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