So I broke my spending ban a while ago for the Soap and Glory Fab Pore Hot Cloth Cleanser. The universe was obviously punishing me for breaking it, because it did not go down well.
Now I used it for 2 weeks, and long story short, my skin reacted to it in a very negative way. I had lots of red bumps and some broke out into sores. It looked horrible and I didn't even want to take photos to put on here. Anyway - I stopped using it and went back to Cetaphil. My skin was not, and still has not completely gotten back to normal from that cleanser. I believe I had a reaction to the essentials oils that were in that cleanser.
I went into Kit Cosmetics yesterday and talked to the sales assistant and she said that since I had such a bad reaction I could bring it back and swap it for something else. Yesterday I picked up the Mario Badescu Drying Lotion which is a spot treatment to help clear up the break outs. I think it worked well last night and I will update you on how it goes!
I then went back today and swapped the Soap and Glory for the Mario Badescu Enzyme Cleansing Gel. The sales assistant also gave me samples of the toner and moisturizer.
Overall I have a lot of respect for Kit's customer service and I will be shopping there again in the future.